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BISI Guru
Group: Forum Members
Last Login: Today @ 8:22:45 AM
Posts: 171,
Visits: 749
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Is anyone else is having this problem or is it just me??? And if it's me can someone tell me what the heck I'm doing wrong???
In my store admin I go to: settings - shipping - shipping modification
I enter an amount in "add ___ lbs to the total weight"
I click "save changes"
I see a message that says "shipping preferences updated"
But if I go somewhere else in admin and then go back to the shipping, my entry has reverted to zero.
After trying to do this about a dozen times with the same result I'm tearing my hair out
Do I need to do this in conjunction with something else? Or is there some other save action that I'm just totally spacing out on?
I did open a support ticket for this, but haven't received an answer yet and I'm anxious to get pointed in the right direction before I do anything else.
Thanks in advance for hand-holding!!!
Shirley
http://www.stonehillcollectibles.mybisi.com/
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BISI Admin
Group: Administrators
Last Login: Today @ 6:58:02 AM
Posts: 1,393,
Visits: 2,985
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This has been fixed.
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Tomas
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BISI Guru
Group: Forum Members
Last Login: Today @ 8:22:45 AM
Posts: 171,
Visits: 749
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Tomas, you're awesome...
But I'm still having a problem with this. I can save a change now... but not for anything under 1.0 lbs.
If I enter something like 0.45 it reverts to zero
If I enter 0.50 it rounds it up to 1.0
Help!!!
Shirley
http://www.stonehillcollectibles.mybisi.com/
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