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BISI Guru
Group: Forum Members
Last Login: Today @ 5:01:58 PM
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Right now, I can handle this process because I rarely have more than 2-3 orders in one day. BUT I am totally expecting that volume to increase and as the system is now, order management is a hassle.
It's time consuming to: select "open orders". Choose orders in the last week. Decide which ones are really open because that selection shows all orders, open AND closed. open the first order, download & print the customer receipt. Close that. Then download and print my receipt. Close that. Select open orders again. (because the browser back button doesn't work in open orders) Select "last week" again (because that choice doesn't stick). Find the next open order and repeat the process of downloading and printing each receipt again.
Is there a better way to do this and I'm just doing it the hard way??? If I were to handle any volume of sales from this site, I'd need to have either some optimized and improved order management options or I'd have to have an order export option so that invoicing and such could be handled elsewhere.
Ideally, we should be able to print the invoices and close the orders in bulk. And the open orders tab MUST be acurate. Otherwise, I'd run the chance of printing and shipping a closed order which would mean that it was shipped twice. Right now I can pretty much remember what I shipped the day before or on Friday, but if I were to run the volume through here that I do through ebay, it would be impossible.
I have every confidence that this will eventually be addressed and I'm VERY willing to wait it out while BISI has it's "growing pains". Thanks, Tomas, for a great ecommerce solution!
~Gayla
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