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Placing an order Expand / Collapse
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Posted 3/28/2008 10:20:12 AM
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Last Login: 5/7/2008 11:47:48 AM
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One comment from a customer: "I was confused with ordering process because initially there were 2 options for payment - money orders and PayPal. When I clicked on the Visa logo next to PayPal option it redirected me to another page that said PayPal and led me to believe I would have to use PayPal - very confusing. Also when I clicked to complete order the first time the browser tried to redirect me to another page and ended up going to "page not found." I hit the backbutton and tried again and finally succeeded but I worried there may have been a duplicate order."

I wonder if this is why several of my customers did not complete their transactions and no sale was made. Need feedback. Thanks. It's Aloha.

Post #6953
Posted 3/28/2008 10:42:45 AM
BISI Admin

BISI Admin

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Last Login: Today @ 11:42:16 AM
Posts: 1,941, Visits: 4,534
I've added some text to the Paypal buttons that read (account not required).

If they click the paypal button, and then try to go back to the checkout page, they'll get an error that the cart can't be found because it's already been submitted as an order.

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Tomas
Post #6958
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