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checkout problems Expand / Collapse
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Posted 11/24/2007 6:10:59 PM
BISI Guru

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A buyer contacted me that the state box would not work and gave up.  I went in to submit a test order and the state box but it let me get through and then I got the apache error.  Anybody else having buyer problems with their checkout.  Thanks
Post #68
Posted 11/24/2007 6:13:32 PM
BISI Guru

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also tomas can you delete my test order its listed under closed orders but I cannot delete it.  Thanks Again

ps #125

Post #69
Posted 11/24/2007 6:20:27 PM
BISI Guru

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One more thing the state box was greyed out.  Thanks
Post #70
Posted 11/24/2007 6:28:20 PM


BISI Admin

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The state drop-down is disabled until they select a country. Depending on the country they select, it autofills the state drop down using some ajax functions.

I hope you didn't get an Apache error, if you did you are on the wrong server. Joking aside, I can't reproduce any problems.

I've added a delete function for the orders now. After clicking on the order and viewing the order details, the delete link is at the top of the page. It will ask you "ARE YOU SURE??", this can't be un-done.

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Tomas

Post #73
Posted 11/24/2007 6:31:31 PM
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Thanks I was able to delete it I did get the apache error on the test I am not sure why but I figured I should post it anyways.  While I am here one more question will there be options for other countries other than us and canada soon.  Thanks Again your site is GREAT! 
Post #74
Posted 11/24/2007 6:49:43 PM


BISI Admin

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I found out why you got that error. You don't have any checkout instructions provided. You can add the instructions from the payment options menu. I've fixed the problem so it doesn't throw the error, but I'd still suggest setting up payment instructions for Money Orders.

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Tomas
Post #79
Posted 11/24/2007 6:53:25 PM
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I will update and thanks again I love the site the look is great.  I was wondering how many items have been listed and will we be listed on PSU anytime I think this would be great exposure.  Thanks Again for all your help
Post #80
Posted 11/24/2007 6:56:56 PM


BISI Admin

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Right now there are 2426 products listed. It's been a slow week for listing with the holiday but we'll hit 10k by no time.

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Tomas
Post #83
Posted 11/24/2007 7:23:52 PM
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Thanks  I appreciate the info.  One more bug to report I noticed that when I checked the search results no matter what I type I get the apache error I tried this in other stores and get the same error message.  Thanks
Post #89