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arcadiadrivegifts

Posted 3/14/2008 7:42:14 AM

Forum Newbie

Group: Forum Members
Last Login: 3/28/2008 12:29:39 PM
Posts: 6, Visits: 24

Hi,

How long does it generally take to get a response on a support ticket? I have placed a support ticket on the 11th and the 12th. Just wondering how long I should wait before submitting another ticket. By the way, should I have received an automated e-mail stating that the ticket had been received?

Thanks for the help,

Moe

Post #6071

arcadiadrivegifts

Posted 3/15/2008 11:42:04 AM

Forum Newbie

Group: Forum Members
Last Login: 3/28/2008 12:29:39 PM
Posts: 6, Visits: 24

I am still awaiting a response on my support tickets. It has been 4 days without so much as an e-mail. I know you are busy Tomas but you could have at least responded to my post to let me know what my expected wait time should be. I am trying to be patient as I know you are very busy. However I feel that I am being ignored due to the nature of my support ticket.

Post #6155

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