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Junior Member
 
Group: Forum Members
Last Login: 9/10/2009 6:34:22 PM
Posts: 10,
Visits: 12
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Hello.
I have noticed with my Google Checkout orders, they do NOT show up on my BISI Admin dashboard.
Also, the Item will still be listed as IN-STOCK.
If there is variants of the item, Google will NOT list which variant was purchased.
This is biggest problem.
It is not good to contact a buyer and ask them what they paid you for.
If this information is just stored in some other place, please let me know.
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BISI Guru
Group: Forum Members
Last Login: Today @ 6:00:02 PM
Posts: 1,394,
Visits: 6,285
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Junior Member
Group: Forum Members
Last Login: 9/10/2009 6:34:22 PM
Posts: 10,
Visits: 12
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Yeah, this is the 3rd Variant order on Google that has not shown the Specific item.
It only displays the Title/Decription of the item.
Thankfully I have been able to tell which variant it was, due to the price they paid.
That is the most important part of the problem.
The other is that they do not show up in your BISI orders, remember to check your gmail or google account for updates on orders. They will not send a notice to your e-mail or update the open orders page.
Lots of Stuff
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BISI Guru
Group: Forum Members
Last Login: Today @ 6:00:02 PM
Posts: 1,394,
Visits: 6,285
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BISI Guru
Group: Forum Members
Last Login: Today @ 4:16:09 PM
Posts: 865,
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I get GCO orders all the time and never get a notification through BISI. The way my account is set up, the customer simply hits the GCO button and they go right to checkout rather than creating an invoice. Sounds like perhaps yours is doing the same thing. I don't use BISI as my callback URL in my GCO setup, and so I just figured that was why I didn't get an invoice.
*Diana*
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BISI Guru
Group: Forum Members
Last Login: Today @ 6:00:02 PM
Posts: 1,394,
Visits: 6,285
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