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Editing changes not taking effect Expand / Collapse
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Posted 2/28/2008 2:19:24 PM
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Just opened a store here and we're very happy with the results and ease of use. Thank You.

Few Problems we're encountering:

1) Editing Description Text for an individual item. We have attempted several times to make editing changes to the Description after fully loading the edit page. We are receiving the message that changes were Saved. And the changes do appear to have taken until we close the window and view the item in its category. The changes revert back. After some troubleshooting, however, it *appears* as though if we hit the Save button several times, the change is successfull. The other option that *appears* to work is making the change in the actual html description code, saving it once and the change takes place on the first try.
Anyone else experiencing this? Suggestions?

2) Using Option to List Similar Item: when choosing this option, the new page comes up however some of the fields do not carry over (i.e. Not Sticky). The Shipping method defaults to Weight (instead of FLAT) and the Track Stock Level option defaults to the option "Don't Track Stock Level for Me" Is there any way to correct this so the data in the fields remain the same?

Thanks for help and any suggestions. Again, this is a great e-commerce site...thanks for all the effort gone into making it happen.

Paperink Vintage Ads


http://paperinkvintageads.mybisi.com/
Post #4684
Posted 3/4/2008 12:05:24 AM
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Hi, me too.

1)After filling out the sell similar page, it won't save. It just hangs.
2) The new shipping tabs need quite a few clicks to swap back and forth

Post #5195
Posted 3/5/2008 11:02:50 AM


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I am having similar problems with font color on my store. If I start a new paragraph color reverts back to black so I have to reclick the color (I tried using HTML colors off the web no go) when I get it the way I want it I have to hit the HTML <> at the bottom of the page and then it might save the way I want it

http://cherisorganics.mybisi.com
My squidoo lenses

"It's not enough to rage against the lie...you've got to replace it with the truth." Bono
Post #5347
Posted 3/5/2008 11:03:44 AM


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What browser and version is everybody using that's having the problem?

---------------------
Tomas
Post #5348
Posted 3/5/2008 11:56:58 AM


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The most current mozilla and vista

http://cherisorganics.mybisi.com
My squidoo lenses

"It's not enough to rage against the lie...you've got to replace it with the truth." Bono
Post #5356
Posted 3/5/2008 1:04:11 PM
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Hi Tomas,

current version Mozilla Firefox...thanks for any help with these issues.

http://paperinkvintageads.mybisi.com/

http://paperinkvintageads.mybisi.com/
Post #5360
Posted 3/9/2008 11:34:33 AM
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I'm having problems this weekend with the changes to product descriptions saving. It seems that if I click the "save" button multiple times, it will eventually save. I've tried clicking once and waiting a significant time for the change to appear, but time doesn't seem to be the issue. And the problem is not consistent.

I am using Firefox 2.

~Gayla

CLEARANCE SALE ON WOMEN"S LONG SLEEVE DENIM SHIRTS!










Post #5687
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