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My invoice did not include my... Expand / Collapse
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Posted 2/25/2008 5:28:10 PM


BISI Guru

BISI GuruBISI GuruBISI GuruBISI GuruBISI GuruBISI GuruBISI GuruBISI Guru

Group: Forum Members
Last Login: 5/8/2008 10:29:05 AM
Posts: 118, Visits: 239
The one and only customer who bought, didn't pay, and then bought it again and paid through Google - just double-checked the invoice and it did not include the $2.00 shipping and handling in the charges. It won't kill me on this transaction, but needs to be looked at - or else tell me if I goofed up somewhere and didn't set something right in the first place. The $2.00 is in each auction for the first item, and 50 cents each for additional items.

Thanks!





http://www.onepreciousplace.com
Post #4410
Posted 2/25/2008 5:40:01 PM


BISI Admin

BISI Admin

Group: Administrators
Last Login: Today @ 8:18:34 PM
Posts: 1,162, Visits: 2,426
I looked at several of your products (including this order) and all of the shipping is weight-based. Handling fees are only added to weight based (calculated shipping) by setting the Calculated Shipping Modification from the Shipping Preferences.

The handling fees you specify on the add/edit product page are only applicable to flat-rate shipping.

---------------------
Tomas
Post #4413
Posted 2/27/2008 8:57:53 AM


BISI Guru

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Group: Forum Members
Last Login: 5/8/2008 10:29:05 AM
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So does that mean then, that all those silly numbers I put in all 200 of those listings are meaningless? I just fixed the other one, so hopefully it will work the next time, but I do everything by weight, so therefore, I'm going to guess that I don't have to fill that part of the listing in any more - correct?

I'll get this all figured out eventually!





http://www.onepreciousplace.com
Post #4550
Posted 2/27/2008 12:26:12 PM


BISI Guru

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Group: Forum Members
Last Login: 2 days ago @ 4:25:23 PM
Posts: 93, Visits: 349
I don't know if you have done this already,
but I believe you need to go into your
"Preferences / Shipping" section of your store manager,
and make sure you have the correct amount in the
"Calculated Shipping Modification" box.

Hope this helps,

Mike.

VM Sports BISI

VM Sports Bidville


That Other Place


Post #4578
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