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Forum Member
 
Group: Forum Members
Last Login: Today @ 10:39:39 AM
Posts: 41,
Visits: 228
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| Here are the problems that I've encountered since the data loss recovery from the recent outage: I received an order notification yesterday that was missing the product description / quantity. Also, the notification # was out of sync and it read "Order Notification # 0." Google Base is not showing submissions or changes -- and it's been nearly 24 hours (submissions and changes always showed up quickly in GB -- and I can't help but think that this is somehow related to recent outage / data loss recovery -- I've been using the condition attributes). I hope this gets fixed soon -- most of my traffic is coming from Google. Speaking of traffic, my dashboard statistics are now showing 0 hits for yesterday, July 1st. The Traffic overview was working yesterday, and I know it can't be 0 because I was getting hits and even had a few orders. Log-in seems very slow right now (even with a high speed internet connection). Anyone else having similar problems? I've decided to postpone adding new products until I'm sure everything is functioning properly. I hope everyone has a fun and safe 4th of July! -Stephen www.foxsonic.com
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BISI Guru
Group: Forum Members
Last Login: Today @ 6:20:46 AM
Posts: 2,900,
Visits: 7,210
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My admin was VERY slow earlier today but it's moving fast now. Tomas was trying to speed it up for us.
~ Gayla
 
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BISI Guru
Group: Forum Members
Last Login: 9/29/2009 3:40:45 PM
Posts: 193,
Visits: 328
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 This is frustrating and embarrassing.
Just had a customer call me wanting Heritage Lace. She was wanting some questions answered and I had to go into my dashboard to get the categories and BISI is sooooooo slow. It takes forever for a page to come up as we are navigating from one page to another. Now I am trying to get into the dashboard again and I cannot even log in.
Do not tell me it is my browser. I have FF and IE and it is slow on both.
There are still more problems here than I care to deal with at this point.
Just am very tired at this point trying to make this place work for me.
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Forum Member
Group: Forum Members
Last Login: Today @ 10:39:39 AM
Posts: 41,
Visits: 228
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| I just received an order and the New Order Notification # seems to be in sync now -- maybe it was a one-time glitch. Also, something very strange just happened when I logged into Google Base - it was showing that I had "No Published Items." I logged out and waited a few minutes to check again -- all of my items were back in there this time. Submissions and changes are still not appearing, and the disappearing act in GB was a little scary. It would be nice to know what is going on here. -Stephen www.foxsonic.com
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Forum Newbie
Group: Forum Members
Last Login: 12/6/2009 12:51:37 AM
Posts: 6,
Visits: 16
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| New items since outage not submitting to google or twitter. edit changes to existing inventory not working either. I was
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Forum Newbie
Group: Forum Members
Last Login: 12/6/2009 12:51:37 AM
Posts: 6,
Visits: 16
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| New items since outage not submitting to google or twitter. edit changes to existing inventory not working either. I was trying to reducesome prices today and it did not work.
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BISI Guru
Group: Forum Members
Last Login: 1/3/2010 5:57:49 PM
Posts: 124,
Visits: 331
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BISI Guru
Group: Forum Members
Last Login: 1/8/2010 5:10:37 AM
Posts: 413,
Visits: 1,229
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Everything is working just fine for me. The log-in was a little slow at first yesterday, but aside from that I've been able to do everything fine. My tweet are working, too.
Hopefully, everything is just returning to normal still for those who are having problems.
Good luck.
JC
Jewelry City And More. 5-Star Service Every Time
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BISI Guru
Group: Forum Members
Last Login: 1/8/2010 5:10:37 AM
Posts: 413,
Visits: 1,229
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Oh, I did forget to say that I've gotten 3-4 Order Notifications that had an order number of 0 BEFORE the data loss situation. I've not gotten any since then. I just assumed it was a random occurrence. It doesn't really affect me since I can still read the order and everything else goes through. I do nothing with the order number.
JC
Jewelry City And More. 5-Star Service Every Time
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BISI Guru
Group: Forum Members
Last Login: Yesterday @ 1:31:50 PM
Posts: 325,
Visits: 1,868
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| I submitted a ticket this morning about the dashboard issues and google. This is what Tomas said about the dashboard: "The dashboard stats will be updated tonight during our routine maintenance." He didn't say anything about the newly listed items not going into google, so I'm waiting to hear back on that. I have a lot to list, but wondering if I should wait a few more days...
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