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Google Checkout Error Messages Expand / Collapse
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Posted 12/3/2007 11:18:17 AM
BISI Guru

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I keep getting this error message from Google.  I keep logging in and everything looks fine in google checkout anybody have any ideas.  Thanks

We've made several unsuccessful attempts to send order notifications to your notification callback URL, https://checkout.buyitsellit.com/google/callback.aspx As a result, you aren't receiving order status, risk, or other notifications

When I follow this link I get the error message below

GOOGLE CHECKOUT ERROR: Root element is missing. - 12/3/2007 11:16:50 AM

Anybody else having this problem.  Thanks

Post #338
Posted 12/3/2007 11:32:11 AM
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I checked google checkout for error messages but there were none in the integration area.  I emailed google and they said the problem was on the server end.  I listed there response below.  Thanks

We encountered an error trying to to access your server at <CALL BACK URL> -- the error we got is: Read timed outGoogle Checkout tries to send you a notification message, but your server doesn't acknowledge it with an HTTP Status 200 OK or XML notification-acknowledgment message.Make sure your server responds to notifications in a timely manner

Post #340
Posted 12/3/2007 12:19:06 PM


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This should be corrected now. It wasn't preventing us from receiving the notification, we just weren't telling Google we got it.

If you follow the link, it's normal to get that error since we aren't receiving any data.

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Tomas
Post #344
Posted 12/3/2007 1:51:05 PM
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Thanks Tomas so it should be ok now.  I would like to say I am amazed how fast you handle our questons I think you need a vacation and I apologize for asking for so many fixes.  Thanks Again
Post #348
Posted 12/5/2007 11:02:01 PM
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Tomas sorry to bother you again but I am still getting the error message through my email from google.  I checked once again through google checkout and there was not any error messages under the integration tab and everything else looked fine.  When I get this message does it mean that people are trying to buy but the callback is not working.  Anyways any help you could provide would be appreciated.  Thanks Again
Post #482
Posted 12/6/2007 9:13:48 AM


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I just made a test purchase on your store (you can keep the $1 ). I already deleted the order and test product. I confirmed that the order was processed, and we were properly notified using the Google Callback.

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Tomas
Post #491
Posted 12/6/2007 9:26:14 AM
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Tomas, thanks the test order worked through google.  I appreciate all your help.  Thanks Again

PS You did not have to pay a dollar I will refund it right away as soon as I can figure how to refund the money. 

Thanks Again for all your help and time.

Post #494
Posted 12/6/2007 9:28:28 AM
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I feel bad you paid a dollar to do the test so I just cancelled the order you should have your dollar back.  Thanks Tomas
Post #495
Posted 2/27/2008 6:04:35 PM
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  The following error occurred...

 I get this when I hit someones "email" button in the forums....then it wants me to log in and I already am....?!?!?

Check out my store Pocono's Plethora!

Im looking for New or EUC Baby Items!!

Post #4593