BuyItSellIt Community
Home       Members    Calendar    Who's On
Welcome Guest ( Login | Register )
        

Home » BuyItSellIt Discussion Area » Bug Reports » Support Ticket

Support Ticket Expand / Collapse
Author
Message
Posted 3/14/2008 7:42:14 AM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 3/28/2008 12:29:39 PM
Posts: 6, Visits: 24
Hi,

How long does it generally take to get a response on a support ticket?  I have placed a support ticket on the 11th and the 12th.  Just wondering how long I should wait before submitting another ticket.  By the way, should I have received an automated e-mail stating that the ticket had been received?

Thanks for the help,

Moe

Post #6071
Posted 3/15/2008 11:42:04 AM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 3/28/2008 12:29:39 PM
Posts: 6, Visits: 24
I am still awaiting a response on my support tickets.  It has been 4 days without so much as an e-mail.  I know you are busy Tomas but you could have at least responded to my post to let me know what my expected wait time should be.  I am trying to be patient as I know you are very busy.  However I feel that I am being ignored due to the nature of my support ticket.
Post #6155
« Prev Topic | Next Topic »


All times are GMT -7:00, Time now is 3:13pm

Powered by InstantForum.NET v4.1.4 © 2008
Execution: 0.172. 10 queries. Compression Disabled.