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Forum Member
 
Group: Forum Members
Last Login: 11/4/2008 2:48:41 AM
Posts: 36,
Visits: 66
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I was so happy. Made my first sell. Then found I had to refund the customers money. I have weight based on all my items and unknown to me when you check out it gives you the choice of flat rate boxes. The customer of course choose the flat rate box at a little of $38.00 instead of the international priority box cost of over $70.00. I charge actual shipping so there was no way I could eat over $30.00 on this sell. I have put a support ticket in asking if there was any way bisi could add a way for sellers to choice not to offer the flat rate boxes.
Has anyone else run into this problem?
Regards,
Linda
www.kelinsplace.com
www.kelinsatebay.com
www.kelinsatamazon.com
www.craftedbykelin.com
www.designsbykelin.com
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BISI Guru
Group: Forum Members
Last Login: Today @ 12:19:50 PM
Posts: 100,
Visits: 532
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| Shipping is always a headache. I run into this all the time. The calculater will not account for shapes or unusual conditions. You can add S/H charges by flat rate, or %of weight, or by the amount of the subtotal. In your settings. Another thing I do is if my wieght is over 7 LBS I kick over to my alturnat carrier. If you items average over 3 LBS I recomend changing you defualt carrier to UPS or Fed-Ex then the flat rate boxes won't show as a option. As a serious computer novice I am always looking for work arounds. This site has alot of them, but you have to look I hope you can work it out. Fred
FredsDolls for Secondary Market Barbie Dolls new in the box. www.Fredsdolls.com http://fredsdolls.mybisi.com/
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BISI Guru
Group: Forum Members
Last Login: Today @ 7:07:25 PM
Posts: 1,280,
Visits: 2,969
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BISI Guru
Group: Forum Members
Last Login: Yesterday @ 8:31:43 AM
Posts: 294,
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Forum Member
Group: Forum Members
Last Login: 11/4/2008 2:48:41 AM
Posts: 36,
Visits: 66
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BISI Guru
Group: Forum Members
Last Login: Today @ 7:07:25 PM
Posts: 1,280,
Visits: 2,969
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A support ticket is the only way I know of to contact Tomas. He is usually good to respond but it may take a week or more.
~Gayla
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BISI Guru
Group: Forum Members
Last Login: Today @ 6:29:12 PM
Posts: 413,
Visits: 250
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| I've been selling only to the US also because I couldn't figure out how to get around buyers choosing usps flat rate (US) box. My other problem is media mail stuff. I usually put in the description that item will be shipped Media & then put in a flat rate. Life at bisi is a learning curve for me, problem is these old bones like the straight & narrow these days, LOL
http://frontporchdreaming.com Name Brand Clothing, Shoes, Handbags at low prices for Children, Women (plus sizes too) & Men. Plus Toys, Books, Home & Nursery Decor & so much more. Over 575 unique items & growing fast!
Looking for Books? Large selection at my BISI shoppe above PLUS a much larger selection at my Amazon Store http://www.amazon.com/shops/frontporchdreaming
Interested in multiple books? I refund (thru Paypal) overpayment of shipping charged by Amazon on all multiple book purchases.
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