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BISI Guru
Group: Forum Members
Last Login: Today @ 12:40:18 PM
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I'm just curious about something...
I had an international customer buy several things from my store this evening. In the order, it shows her shipping choice as "USPS Priority Mail International FlatRate Box". Fortunately, everything she bought will fit into a flat rate box, but suppose it wouldn't fit? Is there any sort of control over which items offer the flat rate boxes and envelopes? I didn't even realize that the flat rate packaging was being offered to international customers.
~Gayla
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BISI Guru
Group: Forum Members
Last Login: 2 days ago @ 3:42:56 AM
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Gayla, with the new postal codes that were implemented a couple of months ago, USPS upgraded and/or redesigned their flat rate boxes to now indicate the international shipping logo. There are now 3 different sizes of flat rate boxes, two will ship in the US for 9.80 and the new box will ship for $12 something. I'm unsure about the envelopes or the international rates. All of the flat rate boxes will ship up to 70 lbs. of merchandise. I do know the boxes cannot be altered, cannot be bulging, etc. If your items won't fit in any of the flat rate boxes or envelopes you're just stuck with some other form of shipping.
GayNell
Rusty Accents
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BISI Guru
Group: Forum Members
Last Login: Today @ 12:40:18 PM
Posts: 1,577,
Visits: 3,609
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I do use the flat rate envelopes for international shipping quite often, but only when all the items ordered will fit into the envelope. What I meant in the original post is that I didn't realize bisi was offering the flat rate as an option. Sorry for the confusion.
I just did an international test order and as you can see in the screenshot, the flat rate envelope was offered to the customer even though I'd order 10 yards of fabric. Obviously, 10 yards is not going to fit into one envelope! I can only get 4 yards in an envelope and that's bulging!
I noticed that the flat rates were not offered for domestic addresses. I guess I'll repost this in bug reports and hope that Tomas will give us some sort of control over when the flat rate envelopes are offered. If he doesn't, I may have to go back and add some text to all my items explaining how many of each will fit into a flat rate envelope and that if they order more and still choose the flat rate, I'll have to send them a bill for the additional shipping. ackkk!!!
Has anyone else addressed this problem and how?
~Gayla
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